Zental achieves outstanding assessment result in its latest CQC inspections

Zental achieves outstanding assessment result in its latest CQC inspections
Zental Dental has achieved outstanding results in its latest CQC inspection, meeting all five key standards. Discover how Zental delivers safe, effective, and compassionate dental care in the UK.

Zental, a leading provider of private dental care in the UK, has once again demonstrated its commitment to excellence in patient care and clinical standards. In its most recent Care Quality Commission (CQC) inspection, conducted on 8 August 2025 and published on 2 September 2025, Zental Dental Barnet achieved a clean sweep of regulatory compliance, meeting all five key areas assessed by the CQC: Safe, Effective, Caring, Responsive, and Well-led.

This result is not just a regulatory milestone—it’s a reflection of Zental’s core values and patient-first philosophy, which continue to shape every aspect of its service delivery.

A Model of Excellence in Dental Care

The inspection report highlights Zental’s robust systems for infection control, risk management, and staff recruitment, all of which were found to be fully compliant with current legislation. The practice was praised for its effective leadership and a culture of continuous improvement, ensuring that patients receive care aligned with the latest clinical guidance.

Located in the heart of Barnet, Zental offers private dental services for both adults and children, with step-free access, nearby disabled parking, and proximity to public transport links—making it a highly accessible choice for families and individuals seeking high-quality dental care.

Excellence Rooted in Core Values

At Zental, we are guided by our core values CALM; Community, Authenticity, Leadership, and Mindfulness.

Community

  • More than a just a dentist— a supportive, inclusive community.
  • Welcomes individuals from all walks of life and makes care accessible and affordable.
  • Provides solutions for dental anxiety.
  • Every patient feels they belong, treated with kindness and respect.
  • Authenticity

  • Leading with empathy, honesty, and transparency.
  • Every interaction is genuine — no pressure, no rush.
  • Patients’ voices matter; care is personalised and thoughtful.
  • Leadership

  • Embracing innovation with a human-centered mindset.
  • Combine advanced technology with empathy.
  • Leads by example, driving positive change through small, meaningful actions.
  • Mindfulness

  • Each practices is a serene, spa-like environment for patient comfort.
  • Practices sustainability and ethical sourcing.
  • Fully present in every interaction, prioritising patient well-being and environmental care.
  • Patient-Centered Approach

    The CQC noted that patients at Zental are treated with dignity and respect, and are able to access care when needed. Feedback collected by the practice revealed that patients consistently describe the team as friendly, professional, and helpful. Many reported feeling at ease during treatments, with clear communication about procedures and costs, and sufficient time allocated for appointments.

    Patients also appreciated being involved in decisions about their care and receiving comprehensive information about prescribed medications and oral health maintenance.

    A Team That Embodies the Zental Philosophy

    At the time of inspection, Zental Barnet employed 21 staff members, including 9 dentists, 6 dental nurses (one trainee), 4 receptionists, and a practice manager. The inspection team spoke directly with several staff members, all of whom demonstrated a shared commitment to delivering exceptional care.

    Why This Matters for Patients

    For patients and families seeking a trusted UK dental provider, Zental’s latest CQC result reinforces its reputation as a safe, effective, and compassionate dental provider. Whether you are looking for a dental hygiene, braces or dental implants, Zental continues to set the benchmark for quality care and deliver on its purpose of helping patients live healthier, happier and longer lives!

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    Zental reception waiting area

    Our dental practices provide a serene, spa-like environment designed to relax your senses while delivering advanced, high-quality care. Using state-of-the-art technology coupled with exceptional patient care, we ensure a calm, stress-free experience that leaves you feeling refreshed and confident in your smile.

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